Customer Support

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A quick guide for our customers with travel recommendations, car rental inquiries, car rental procedures and driving tips in Costa Rica

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Renting a Car in Costa Rica from SERVICE Car Rental – Coronavirus (COVID-19) Advisory for our customers.

Whether you rent a car in Costa Rica, at SJO International Airport Juan Santamaria or Liberia International Airport Daniel Oduber or other neighborhood locations, SERVICE car rental of Costa Rica is here to serve you.

We are monitoring Coronavirus (COVID-19) and following the current guidance from the Costa Rican Government and health authorities to ensure we are taking the right actions to protect our customers and employees where we serve. We understand travel rules have changed with this worldwide situation and flexibility is very important. Please feel free to contact us regarding any modification on your booking.

As usual at SERVICE car rental of Costa Rica you can get the right rental car to fit your travel needs in Costa Rica without having to pay in advance. SERVICE car rental allows you to pay for your car rental service at the time of taking the car, we do not charge ay amount online in advance, so book confidently with No Change Fees.

What we are doing to prevent affectations by Coronavirus covid-19 in our operations?

No matter any local or wolrdwide situation, we continue maintaining our best standards cleanliness posible, as always have been done. At the same time, we have increased our good practices, applying preventative measures to reduce the spread of germs within all of our vehicles and facilities.

Regarding the affectation of the Coronavirus (Covid-19) in Costa Rica that is fortunately at the moment minimun compared to other countries. On our part, at the car rental company, we have reinforced with greater cleanliness the customer service areas.

Our vehicles are receiving greater cleaning attention regarding their general vacuuming. Likewise, in order to provide greater security, we have included new protocols and procedures to attend to the delivery and return of vehicles when we serve our clients upon arrival at the airport, main office or other places.

For example, we are constantly cleaning deeply all the car seatings, sensitive interior parts, front dash, middle dash, power steering wheel, main driver seat area, passenger car areas, interior areas as door handles and much more.

Also we are providing to our customers with a preventive kit which includes; alcohol in gel, hand soap, soothing wet towels and other courtesy stuff to help you to reduce possible virus risk during your driving trip thought Costa Rica in one our vehicles.

We stay vigilant in upholding these practices and will take additional precautions, as recommended by the Centers for Disease Control & Prevention (CDC), World Health Organization (WHO), Costa Rican Government and Ministerio de Salud de Costa Rica directions. We will continue monitoring this evolving situation and keep you informed immediately.

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How to make a car rental reservation in Costa Rica.

To reserve a vehicle with Service Car Rental of Costa Rica and obtain a quote, we recommend doing it online through our website. The first step is to select the rental dates, place of collection, place of return, as well as estimated hours of start and end of the rental. That yellow tab is placed on the main page (Home Page) of SERVICE Car Rental.

Also, entering the section “Get Rates and Reservations” following the link of the top menu of the website that leads to this address of the reservation engine https://www.servicecarrental.com/car-reservation